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Assembla Demo For New Users | 10.26.16

Angela Bartels on October 26, 2016

In this week’s demo, our VP of Customer Success, Curtis Morris, shows you how to customize your interface in the app, create tickets, add a repo and invite users.

 

 

Here's a time stamp of the subjects discussed in today's demo: 

2:02 - Dashboard Overview

  • The dashboard is your home base and is where you’ll land when logging into the app.
  • See all your projects’ spaces that you’re assigned to and jump to and from spaces here. 
  • Quickly see all your mentions so you can quickly review what you need to give feedback on.
  • Everything is customizable. You can go into Admin and update your branding with custom CSS. We recommend adding your company name and logo.
  • Add users, create tickets, add repos and create new spaces all here.

9:05 - Create your Project’s Space

  • By default, your first Space has been created for you and you can see that when you log in. The two features enabled by default are Tickets and Wiki. 
  • Space names are unique to your account but not to Assembla

10:05 - How to Create Tickets

  • Easily create a ticket from your project’s Space.
  • You can use @mentions to notify users of the ticket.
  • On the left side, you’ll notice a variety of options including “status.” These are are all customizable.
  • You can add a followers. Followers will receive notifications when the status of the ticket changes.
  • You have a few options for viewing tickets, Cardwall vs List. At Assembla, we use Cardwall so we can easily drag and drop tickets into different status columns. Check out our roadmap here: https://app.assembla.com/spaces/assembla-product-roadmap/tickets/realtime_cardwall

14:12 - How to Invite Users

  • You can use the search option to search for an existing user in the database or you can add someone’s email address.
  • An invited user will receive an invitation via email.
  • Assign a role to your users - admin or member.
  • You can see whether or not a user has accepted your invitation.

17:00 - How to Add a Repo

  • Enable Repo. Repos are not enabled by default. You will need to go to Admin status to enable. 
  • In the Admin section, you will need to go to the Tools section to see the repo options.
  • We offer 3 types of Repos: Git, SVN, Perforce. 

19:50 - How to contact Support

  • You can reach Assembla support via phone, email and chat.
    • Email: support@assembla.com
    • Phone: 1-781-810-8222
  • You’ll notice in the bottom right corner of the screen (any page you’re on) a chat option is available.
  • Our team is available 24/7 to answer your questions. Although questions may not be immediately answered, you are able to chat with us directly in the app.

Q&A

Can you integrate code repo into tickets? And what about if you use a Git hosting service like Bitbucket or Github?

Yes. Please visit our support article here: https://support.assembla.com/hc/en-us/articles/225722748-Link-commits-with-ticket-comments