The June 16 release contains some significant changes to the Files tool, plus small improvements to the Tickets and Wiki tools.

New Files User Interface

Our Files tool offers a way to manage the files you upload using Tickets, Images or Messages. The new user interface gives you faster navigation, and batch operations. You can now assign files one or more tags so you can find them with a filter. Apply bulk updates to tags or deletions. Or, find files with the new files search bar.

Improving Menu Speed

Customers have told us how much they like the new Ajax right-click menu on Ticket lists.  They asked for faster loading.  In this release, the links for  "copy link" and "open in new window" will display instantly while the ticket data loads.  In the next release we will use more javascript tricks to pop up the whole menu instantly.

Save Your Hard-Earned Wiki Edits

Some users were very disappointed when they typed a long wiki page, and then lost the content when they accidentally navigated away.  Now, when you try to navigate away from a wiki page you're editing, a message now warns to save your changes.

Video demo 

For a demonstration of the changes, watch the video on Youtube, or below.