We have updated our Ticket tool overview video to ensure that you and your team get the most from this powerful tool. 

This updated video was the result of a conversation with an Assembla user that said "the ticket tool is great, but I wish we could customize the workflows," not knowing that this can easily be done from the ticket settings page. Several other times, I have talked to users that were unaware of the Cardwall and/or Planner views. So even if your a seasoned veteran, take a few minutes to watch the video below - you may learn a thing or two.