Server problems on June 1
Posted by Andy Singleton on Sun, Jun 01, 2008 @ 11:59 AM
Many of you are experiencing problems accessing assembla servers. If you get a "Service Unavailable" error on www.assembla.com, you will be able to get through, but you may have to refresh. If your svn repository is on the server "svn.assembla.com", it is offline. Other svn servers are working correctly. Some trac services may be hanging intermittently.
We hope that everything will be fixed in time for the work day on Monday.
We have received a message from our datacenter that says:
"...electrical gear shorted, creating an explosion and fire that knocked down three walls surrounding our electrical equipment room Thankfully, no one was injured. In addition, no customer servers were damaged or lost.
This is a significant outage, impacting approximately 9,000 servers and 7,500 customers. Our initial assessment, although early, points to being able to have some service restored by mid-afternoon on Sunday."
Fortunately, most of the Assembla servers are still online. However, there seem to be communications with the servers that are offline that can hang some parts of the system. Again, we hope to resolve this quickly.