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Statistical Proof that Project Managers are Useless

Posted by Andy Singleton on Tue, Oct 16, 2007 @ 12:34 AM
 
If only it were so simple. The book Software Assessments, Benchmarks, and Best Practices, by Capers Jones, does a deep dive into the factors that make software projects succeed or fail, with a particular focus on large software projects - the kind that fail more often than they succeed, eating a budget that could fund 100 startup launches. Jones observes that “Excellence in project management is associated with 100% of successful projects for projects larger than 1000 function points.” So, you can’t possibly live without ’em. On the other hand, the book also offers a tantalizing glimpse of a world where hackers might roam free, unencumbered by the distraction and inefficiencies of project managers. Sometimes, you shouldn’t live with ’em – or very many of ‘em. Jones observes that “productivity levels for software projects tend to decline as the number of managers goes up, rather than as the number of technical staff members goes up.”

Even without Jones’ statistics, it’s obvious that bigger projects have a lower productivity than smaller projects – much lower. So, if you have a big project, you need to do everything possible to keep productivity from declining as you add staff. Many of you might be thinking “Project managers waste a lot of time in meetings and so on, and they often don’t understand the key technical or design decisions, and they bug me. Is Jones giving us the green light to jettison the project managers?”

I will quote from page 222 of this timeless work of literature:

“…good managers are a fairly scarce commodity. If a company has a low span of control, then it will have a large management population. Because bad management is a common reason for project failure, it can be seen that having fewer but better managers may lead to overall improvements in both performance and productivity. In general, software productivity levels decline as the number of workers increases. Here, too, this is a general finding from many industries, and not just a finding for software projects. However, there is a curious phenomenon within the software domain that was first noted in the 1970’s. Productivity levels for software projects tend to decline as the number of managers goes up, rather than as the number of technical team members goes up. The implications of this finding are that for large applications (>10,000 function points), small teams with four to eight workers are not as productive as larger departments with 10 to 12 employees. As the management count goes up, coordination and cooperation between departments becomes difficult due to normal corporate politics.”

In other words, you should have the largest span of control – the ratio of developers to managers - that you can get away with. A really great manager can work with a lot of developers, which improves efficiency.

The best example that I can think of is the way open source projects are organized. I have written before about how open source projects seem to avoid many of the scaling problems that have seemed intractable since the publication of The Mythical Man Month 35 years ago. One reason is that developers don’t absolutely have to wait for fixes from someone else, which is what developers on large projects spend a lot of time doing. Every developer has all of the code, so if the problem is important enough, the developer experiencing the problem can fix it. But, another important scaling factor is a very large span of control.

A recommended span of control in a business is 8 – one manager with eight staff members. Open source projects have maintainers, who are hands-on contributors rather than managers. So, one would think that they can handle fewer contributors than a full time manager. However, Andrew Morton, top maintainer of the linux kernel with Linus Torvalds, notes that “We have probably 50 or more subsystems, each with an identifiable top-level maintainer.” All of these maintainers feed code to Morton and Torvalds. So, the span of control in linux development is closer to 20.

I continue to learn from open source projects. They work and they continue to provide management insights.

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COMMENTS

I've seen most of the PM's out there, both good and bad.

I liked Andy's article title! I need more statistical proof.

My favorite example of a clueless PM:
I had resigned a position at a dot com. She IM'd me asking what I was working on...
I responded by writing "cleaning my desk"
I asked the VP if they simply taught high school grads MS Project and promoted tehm to PM!

Sorry to all those great PM's out there!

Good management is great to have!

posted @ Tuesday, October 16, 2007 11:56 AM by Charles Sandberg


How about those mangers who always use lines like "it's the right thing to do" when what they should really be doing is looking at the numbers and making an educated decision instead of a gut decision. Those same managers typically set deadlines just to have a target date, with no analysis into the time it takes to actually do the tasks needed to complete the project. Good managers are few and far between but when you have the pleasure of working for/with one you can see a world of differene in the speed and ease that projects get completed in.

posted @ Wednesday, August 06, 2008 2:38 PM by John


Project Managers are useless especially in India-  
 
1. They are mostly busy in image building. They want to pretend that they are 'thorough Gentleman' for which they say 'Yes' to any demand from the customer.  
 
Especially if the customer happens to be a pretty woman, then this Manager wants to be her 'Dream Prince'.  
 
2. The Project Manager should not go into solutioning mode particularly if he has not worked in that area as a team member. This is very common mistakes they commit. They end up giving some absued solutions like ' Tilt the server to resolve the software error'. 
 
Reduce the airconditioner temperature to provide more cooling effect to the server so that the software error will go. The customer starts laughing.  
 
3. Wasting time: The project managers waste a significant amount of time in review meetings.  
 
4. Credit taking: For the huge hard work of the team members, the project managers are ready to grab the credit once the work in completed. The completion of a project results into 2 things-  
 
a) Project Manager gets promoted to the position of 'Program Manager' and gets huge salary hike.  
 
b) Project Manager goes to receive award.  
 
c) The team members go to the orthopedic surgeon for L4-L5 lumbar disk prolapse. The surgeon asks them for a surgery. Severe back pain and other problems screws up the team member' s life.  
 
d) Team member's appraisal gets spoiled by the project manager for either attitude problem or initiative problem. 
 

posted @ Thursday, September 04, 2008 5:41 AM by Tushar C. Dhabe


Great article. I wish the people managing IT in Australian Government would read it

posted @ Thursday, March 11, 2010 11:06 PM by John Chan


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